Traveling Mailbox

 

Your Mail Anywhere!

Frequently Asked Questions

Phone Support:

1-855-749-1737

 

Providing the best support experience is a top priority here at Traveling Mailbox. Live Support via Phone and Live Chat is available Monday thru Friday from 6am to 12am EST and Saturday & Sunday from 7am to 7pm EST. Email Support is available 7 days a week.

 

setupSetting up your account:

 

How long does it take to setup a Traveling Mailbox?

Who uses a Traveling Mailbox?

Do you provide any promotions?

What addresses are available for me to use?

Are your addresses PO Boxes or Physical Street Addresses?

What is a Premium Address?

How do I complete the USPS Form 1583?

How much does your service cost?

If I start on a monthly plan can I upgrade to an annual plan?

Can I have more than one name or business on my account?

What is Evernote?

Can I receive mail sent by UPS and FedEx in my mailbox?

Can I receive packages?

Can I pick up my mail instead of having you forward it to me?

How much does it cost if I go over my plan limits?

Do you offer any Fax Services?

Do you have apps?

Signup Today!

mailiconMail Scanning & Forwarding

 

How do I get my mail going to you?

Do you scan the envelopes that I receive?

Will you open my mail?

How long does it take to scan my mail?

Do I have to pay per scan?

Can you sign for mail that requires a signature?

How long does it take to forward my mail?

What carriers do you use to forward mail?

How often will you forward my mail?

Can you provide Registered Agent Services?

Can you mail documents for me on my behalf?

What do you do with junk mail?

Can I have my mail bundled and forwarded all at one time?

Will you hold my mail for me while I am traveling?

How do I know when I have new mail?

Can the scanned contents of my mail be sent to my email?

Does it cost extra to have my mail shredded?

View Features

 

checkiconCheck Deposit Service

 

Is the Check Deposit Service included with my account?

What banks can I deposit checks to?

How long does it take my check to be deposited?

Can you deposit my check electronically?

Learn More

 

formiconUSPS Form 1583

 

What is the USPS Form 1583?

Does this form have to be notarized?

I sent my form in, when will my account be active?

After I send in the 1583, will my mail start coming to you?

Where do I send my completed USPS Form 1583 to?

How can I get help with the USPS Form 1583?

View the Tutorial

 

scanpakiconScanPAK’s

 

What is a ScanPAK?

Do I need a ScanPAK for you to scan my mail online?

What type of documents can I send in via my ScanPAK?

How much do ScanPAK's cost?

View Bulk Scanning & Storage Options

paymenticonBilling

 

Manage your Billing by hovering your Mouse over Customer Login at the top. When the menu drops down, click Manage my Billing

How do I update my payment method?

Will you bill my account automatically?

How do I upgrade/downgrade my subscription?

How do I cancel my subscription?

Manage My Billing

 

 

phoneiconSupport

 

Do you provide phone support?
How do I close my account?
How do you bill me every month?
If I close my account, what happens to my physical mail?
What is your refund policy?
How do I contact you via Skype?
Do you have an Affiliate Program?

 

Customer Support & Contact