Traveling Mailbox


Your Mail Anywhere!

Frequently Asked Questions

Phone Support:


Email Support:

[email protected]


Providing the best support experience is a top priority here at Traveling Mailbox. Live Support via Phone and Live Chat is available Monday thru Friday from 6am to 10pm EST and Saturday & Sunday from 9am to 5pm EST. Email Support is available 7 days a week.


setupSetting up your account:


How long does it take to setup a Traveling Mailbox?

Who uses a Traveling Mailbox?

Do you provide any promotions?

What addresses are available for me to use?

Are your addresses PO Boxes or Physical Street Addresses?

What is a Premium Address?

How do I complete the USPS Form 1583?

How much does your service cost?

If I start on a monthly plan can I upgrade to an annual plan?

Can I secure my account with 2FA?

Can I have more than one name or business on my account?

Can I receive mail sent by UPS and FedEx in my mailbox?

Can I receive packages?

Can I pick up my mail instead of having you forward it to me?

How much does it cost if I go over my plan limits?

Do you offer any Fax Services?

Do you have apps?

Signup Today!

mailiconMail Scanning & Forwarding


How do I get my mail going to you?

Do you scan the envelopes that I receive?

Will you open my mail?

How long does it take to scan my mail?

Do I have to pay per scan?

Can you sign for mail that requires a signature?

How long does it take to forward my mail?

What carriers do you use to forward mail?

How often will you forward my mail?

Do you provide shipping discounts?

Can you provide Registered Agent Services?

Can you mail documents for me on my behalf?

What do you do with junk mail?

Can I have my mail bundled and forwarded all at one time?

Will you hold my mail for me while I am traveling?

How do I know when I have new mail?

Can the scanned contents of my mail be sent to my email?

Does it cost extra to have my mail shredded?

View Features


checkiconCheck Deposit Service


Is the Check Deposit Service included with my account?

What banks can I deposit checks to?

How long does it take my check to be deposited?

Can you deposit my check electronically?

Learn More


formiconUSPS Form 1583


What is the USPS Form 1583?

Does this form have to be notarized?

I sent my form in, when will my account be active?

After I send in the 1583, will my mail start coming to you?

Where do I send my completed USPS Form 1583 to?

How can I get help with the USPS Form 1583?

View the Tutorial





Manage your Billing by hovering your Mouse over Customer Login at the top. When the menu drops down, click Manage my Billing
What payment methods are available?
How do I update my payment method?
Will you bill my account automatically?
How do I upgrade/downgrade my subscription?
How do I cancel my subscription?


Manage My Billing






Do you provide phone support?
How do I close my account?
How do you bill me every month?
If I close my account, what happens to my physical mail?
What is your refund policy?
How do I contact you via Skype?
Do you have an Affiliate Program?


Customer Support & Contact