Traveling Mailbox can receive any size package and forward it to you anywhere in the world. We pass our shipping discounts directly to you. We guarantee that our shipping costs will be lower than any other competitor! View the Shipping Calculator.
Traveling Mailbox holds the physical envelope items in our facility for free for 30 days. After 30 days, all mail is shredded on site that is not put on hold. Digital copies of your mail remain in your online mailbox until you delete them for free!
Fee to hold mail: $1 per envelope per month.
Note: The first 30 days of storage is free!
All postal mail at Traveling Mailbox is shredded on site for Free! Learn more about our Securityprocedures.
Frequently Asked Questions
How long does it take to setup a Traveling Mailbox?
Setting up a Traveling Mailbox only takes a few minutes. Simply signup by clicking Get Started under a plan above, select your address, checkout and your new address will be issued within minutes.
Do I need to live in a certain State to use your service?
No! We provide mailing addresses so anyone from any State may use our service. We provide multiple locations to choose from but most people use our home base location in Sanford, NC.
What are additional mailbox recipients?
Additional mailbox recipients are other family members, individuals, or business names that you wish to receive mail under that particular name to your mailbox. For example, a husband and wife on an account would count towards two recipients on your account. Minors can be added to an account but do not count towards your recipient limit.
How long will you hold my mail?
Traveling Mailbox stores all physical envelopes for up to 30 days for free. After 30 days, we automatically shred the physical envelopes on site for Free. If you wish for us to hold an envelope longer than 30 days, you can request a "Hold" on that item from within your virtual mailbox. We charge $1 per envelope per month to hold the physical copies beyond 30 days. Note: The digital scans of your envelopes and content PDF's remain in your virtual mailbox until you delete them for free.
Are there any contracts?
No! A Traveling Mailbox subscription is month to month or you can subscribe to an annual plan to get 2 months free. Annual plans are refundable on a monthly schedule.
Can I use this service for my business?
Yes! A Traveling Mailbox can be used for a business and you can add business names to any of the plans above.
Are envelopes counted towards my page scan allotment?
No! We scan every received envelope and upload it to your virtual mailbox and it does not count against your monthly page scan allotment. We do this so you can see what you receive and you can tell us what to do from there.
How often will you forward my mail?
If you need a physical envelope forwarded to you, we can do this at any time and forward it anywhere in the world. We will forward as often as you need.
You can also setup an Auto-Forwarding schedule.
How much does it cost to forward my mail to me?
Mail Forwarding is available anywhere in the world. We ship via USPS, UPS, and Fedex. We simply charge Postage + $2 per shipment (not per item). So a shipment of 10 items is still Postage + $2 for all 10 items to be forwarded to you.
How much does it cost to scan my mail?
Unlike other providers, we do not charge for each open and scan that you request. Each plan includes a set amount of page scans per month. As long as you stay within those limits, there are no additional charges to have your mail scanned. Most customers fit comfortable on the Basic Plan and that is the plan we recommend you start with as you can change plans at any time.
How much does it cost if I go over my plan limits?
All Traveling Mailbox plans are very flexible. First of all, anything you mark as "Junk" is shredded for free and does not count towards your plan limits. However, if you receive more envelopes than your plan allows for, it is $0.25 per additional envelope. If you exceed your monthly page scan allotment, it is $0.50 per additional page scan. The Extended and Small Business Plans will rollover unused scans to the following month for additional flexibility.